Ubots Desk

All service channels centralized for a better management.

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Simplify your company's digital service

By having your channels unified you can manage service much more easily.

In addition to being in all channels, your company needs to offer an agile service that solves the problems of your customers in the first contact.
That is why it is so important to invest in a tool that centralizes your channels and that simplifies the work of your team of agents.
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Why do you need digital service?

Centralization of service coming from different channels.

History of messages that were exchanged with your customers.

Performance analysis of the human team and chatbot.

Simultaneous service using chatbots.

Analytical reports with interaction data to optimize service.

Reduction of the learning curve of the new agents with a simpler and more agile integration process.

Do you want to expand your company’s service channels?

By using the right channels, you enrich your customers’ experience and increase their satisfaction with your brand.

Find out how Ubots Platform enhances your service

Talk to one of our experts.