Multichannel Service
Do you want to know how a multichannel service can help your company?
Optimize the service team workflow
Automate service in the main channels
Two possibilities, countless benefits:
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Use the same chatbot on all channels.
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Have a chatbot for each channel where your company is present.
Regardless of the modality, our platform allows the real-time monitoring of your team’s performance, whether it is composed of chatbots or human agents or hybrid team, composed of robots and humans.
Benefits for your company
Get access to the volume of services made, most requested subjects, the average time of interactions, in addition to knowing how many services your chatbot is making and how much money saving it is generating for your business.
All of this in an intuitive screen that allows the experience during the service to be as positive for your customers as for your operators.
Do you want to serve your customers on multiple channels and have total control in one place?
We are integrated with the main CRMs available on the market
